velshirley Posted September 10, 2012 Report Share Posted September 10, 2012 I have a new computer with windows 7 and get the back up to work, model number HD2502E5-72. I started to reinstall and get a message " check online to see if solutions are available from the Miccrosoft webiste. If solutions are found, Windows will automaticallly display a website that lists steps you can take." I check and it takes me to this webiste. Can anyone help, please? 4 Quote Link to comment Share on other sites More sharing options...
Lucky_Phil Posted September 11, 2012 Report Share Posted September 11, 2012 Is your Windows 7 64 bit? That may be why you get that message. In any case, it's probably time to upgrade to Retrospect 7.7 Perhaps you can upgrade at a discount using your existing licence? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted September 24, 2012 Report Share Posted September 24, 2012 Retrospect Express does not support Windows 7. You need to upgrade at http://www.retrospect.com/upgrade Quote Link to comment Share on other sites More sharing options...
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