redleader Posted August 30, 2012 Report Share Posted August 30, 2012 I cannot ad a client as it appears the password is not accepted. "An error occurred (-512)" Can I reset the client password? Remotely? What is "An error occurred (-512)" OSX 10.7.latest Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted August 30, 2012 Report Share Posted August 30, 2012 http://kb.retrospect.com/articles/en_US/Retrospect_Article/Error-Code-Table/?q=error&l=en_US&fs=Search&pn=1 " -512 incompatible version" Quote Link to comment Share on other sites More sharing options...
redleader Posted August 30, 2012 Author Report Share Posted August 30, 2012 http://kb.retrospect...&fs=Search&pn=1 " -512 incompatible version" So a 9.0.x Client Install does not delete any previous Client installs in favour of itself ? :-( Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted August 30, 2012 Report Share Posted August 30, 2012 So a 9.0.x Client Install does not delete any previous Client installs in favour of itself ? :-( What previous client? Can we have the FULL story now? What else are you keeping from us? Quote Link to comment Share on other sites More sharing options...
redleader Posted August 30, 2012 Author Report Share Posted August 30, 2012 Downgrading to 8 from 9 #keepyourhairon 1/ http://techjournal.318.com/general-technology/uninstalling-retrospect-6-3-clients-and-changing-passwords/ Uninstalling Retrospect 6.3 Clients and Changing Passwords Open the retrospect client and turn it off. Then close it and delete the \Libraries\Preferences\retroclient.state file. Now you have two options. To completely uninstall, just trash the app from the Application folder. Or if you just needed to reset the password, you can rerun the installer and it will prompt you for a password. 2/ Run 9.0.2 uninstaller 3/ Install 8.2 Client 4/ Turn on App in Applications Folder … it will ask for password twice 5/ OK 6/ In Server, maybe add by address, then do a simple add again afterwards. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.