Jump to content

Most Liked Content

#247688 Duplicating - turning off save state not working?

Posted by Lucky_Phil on 21 January 2012 - 11:41 PM

Hi, I'm using retrospect 7.7 on Windows 7 64 bit.
I would like to run duplication jobs every second day without the "save state" option.
This is because the duplication task itself takes only 15 to 20 mins but the save state is taking an additional 3 hours.
Although I have set the duplication script option to NOT save state, it still does it every time.

Is this a known issue or bug?
Any way to force the script to ignore saving state?

Many thanks.

(May have placed this in the wrong forum, so I am posting it in the Pro forum too)

- If the moderator wants to delete this one from here, please do so.
  • inetryconydot, Priercimbigit, asdfgt25f and 32 others like this

#253363 Unable to send e-mail notifications (Error -541)

Posted by IT_Guy_12 on 14 December 2012 - 04:16 PM

I'm having an issue sending e-mail notifications from out backup server to our e-mail relay. We are currently using Retrospect version 7.7.620 (Multi-Server) and I have checked all required information for e-mail preferences, but when I select Send Test E-Mail, it will fail with the following error:

E-mail notification failed: error -541 ( backup client not installed or not running)

The backup software is running on Windows Server 2008 R2 Standard SP1 and our e-mail relay is Ubuntu 12.04 LTS with postfix installed\configured. I have been able to send other e-mail notifications through this relay without issue.

Any ideas?
  • veloguvqxx, beatsxlpmvg, Farlayess and 30 others like this

#120106 DVDs -- dual layer or single?

Posted by Rhyslin on 25 August 2010 - 05:04 PM

Does anyone have an opinion on the reliability and lifetime of single- vs. dual-layer DVD+Rs? I'm wondering if it is safe to use the higher capacity disks? It would be nice--less need to swap media, and less disks on the shelf. But that isn't worth it if it's going to degrade quickly or be less reliably written.
  • inetryconydot, JkaiQjcv, DeedAlgoloHen and 29 others like this

#122382 Retrospect Express 5.1 & Mac OSX 4.11

Posted by Constructo on 14 December 2010 - 03:09 AM

I have Retrospect Express v5 with the supplied update (I presume 5.1) which I tried to install off the Maxtor One-Touch CD onto my PowerMac G3 - (B&W Yosemite). The application came with the Maxtor Drive - connected via Firewire. The G3 is running OSX 10.4.11. After the install the Mac won't boot, except in safe mode. The system crashes during the boot process with a small black rectangle on screen - while still in grey screen mode, before the blue screen comes on, and the system freezes with a small rectangle at center screen. I can't use the drive except in Safe Boot Mode. How do I determine the problem and uninstall the software when there is no uninstaller supplied? I gather the problem is Retrospect Express v5.x is not compatible with OSX 4.11. Thanks for any help you can provide. :confused:
  • inetryconydot, jetInteraBeve, aallelfTwemy and 28 others like this

#255766 Backup Strategy for Exchange on Hyper-V

Posted by ProPrint on 09 July 2013 - 05:07 PM

Your company is running Windows 2012 server which we run a SBS 2008 server with Exchange has a Hyper- V. Does anyone have good sound backup strategy for this configuration? We do have all the add on licensing.

  • inetryconydot, aallelfTwemy, mooniimmela and 27 others like this

#249742 in the log what does this mean Completed: 19095 files, 61.4 GB

Posted by myretroact on 20 July 2012 - 01:13 PM

this was last night

- 7/19/2012 10:30:16 PM: Copying $[*!20613,,14,+3]E on Dad
7/19/2012 11:44:32 PM: Snapshot stored, 111.9 MB
7/19/2012 11:44:41 PM: Comparing $[*!20613,,14,+3]E on Dad
7/20/2012 12:26:09 AM: Execution completed successfully $[129872106162600000]
Completed: 19095 files, 61.4 GB
Performance: 1549.7 MB/minute (1579.2 copy, 1521.2 compare)
Duration: 01:55:53 (00:34:51 idle/loading/preparing)
thiw was 2 week ago same backup

Normal backup using $[1]Standard Backup$[2] at 7/5/2012 10:30 PM (Execution unit 1)
To Backup Set $[01]$[*!20825,,14,+3]HD Thursday WK 2$[02]...
- 7/5/2012 10:30:18 PM: Copying $[*!20613,,14,+3]E on Dad
7/5/2012 11:09:14 PM: Snapshot stored, 111.6 MB
7/5/2012 11:09:23 PM: Comparing $[*!20613,,14,+3]E on Dad
7/5/2012 11:13:40 PM: Execution completed successfully $[129860010188110000]
Completed: 2536 files, 4.5 GB
Performance: 1108.6 MB/minute (1163.3 copy, 1062.9 compare)
Duration: 00:43:21 (00:35:12 idle/loading/preparing)

Completed: 19095 files, 61.4 GB
Completed: 2536 files, 4.5 GB

am i looking at more?
am i backuping more?
how can i tell what its is looking at
  • inetryconydot, DeedAlgoloHen, veloguvqxx and 27 others like this

#253455 Share catalogs between PC and Mac servers

Posted by NTmatter on 20 December 2012 - 04:29 PM


I'm in the middle of trying to set up a Disk-to-Disk-to-Tape (D2D2T) backup strategy that involves two instances of Retrospect Server running on Windows and Mac using shared network storage and a single tape drive. Both Windows and Mac RS servers need to write to the network share, and the Mac controls the tape drive.

I've hit a snag when trying to share the Disk-based media between with both machines.

I can share the disk-based backups and catalogs between the two servers by manually updating the path to the media set every time a backup runs. I haven't found a way to to make the change automatically, mangle paths, or even to have Retrospect use a relative path to identify the media set's members.

Has anybody got any workarounds for this kind of setup?
  • Retrospect Server for Windows is required for Exchange Mailbox backup
  • Retrospect Server for Mac OSX is required for fast Xsan backup and tape loader
  • Network share as disk-based media set in Disk-to-Disk-to-Tape (D2D2T) workflow
  • Separate network share for catalogs
  • Backups must be fully unattended, as humans will not be on-site at 2am
Approaches Already Tried:
Some other odds and ends I've tried along the way
  • Retrospect 10's WebDAV support: The catalog still contains the platform's native representation of the WebDAV path. For the Mac, this is still a local path in /Volumes.
  • Tricks with OSX's mount command to fake a local windows path or UNC path: Forward slashes and backslashes are a bit too incompatible to work with.
  • Switching to a single server: Not possible as a Windows server is needed for backing up Exchange mailboxes. A Mac server is required for Xsan connectivity and Tape loader -- backups are far too slow when run through the Retrospect Client.
  • Manually editing the uncompressed .rbc file with a hex editor: The .rtS chunk has a 4-byte constant (0x00011001) followed by a 16-byte value specifying how many two-byte characters are in the string (UTF-16?), ending with zero-padded to the next multiple of 4 bytes. Running a homebrew length-altering binary search and replace seems somehow unsafe, despite the entertainment value of doing so :)
Further thoughts would be appreciated!
  • inetryconydot, veloguvqxx, Pallensuets and 26 others like this

#255351 Disk Backup Set Member Size?

Posted by jeff-p on 16 May 2013 - 04:44 PM


We are using the latest version of Retrospect multiserver 8.1 running on windows 2008R2 server with 57TB of RAID-6 backup storage mounted as a single volume for backup storage area.

We are starting to backup large amount of data (folders containing < 2TB) to disk backup sets. I have not been able to find information on the best way to setup the disk backup set members for large amounts of data. Is it better to create multiple smaller (1TB) members or one huge (3TB to 4TB) member? Does the member size affect restore or grooming times?

We plan to do one full backup and then do incremental backups and use grooming of the Disk Sets to keep the size manageable.

Has anyone else done this?



Jeff Polasek
Computer Systems Manager
Artie McFerrin Department of Chemical Engineering
Texas A&M Unversity
  • inetryconydot, skenenellChig, Pallensuets and 23 others like this

#254474 "Normal" Backup Specifics

Posted by blashmet on 20 March 2013 - 03:54 PM

I've found conflicting information regarding the way Retrospect performs "Normal" backups. In different articles I've seen this type of backup called synthetic full, incremental, incrementalPLUS, and differential.

After sorting through all the information, my best guess is that it performs a full backup at first, and from then on performs a "special" type of incremental. That is, it not only adds new files, but it also adds a new version of modified files (allowing one to restore different versions of the file if needed).

Can someone please confirm if this is correct and, if not, explain the specifics of how it works?

Thanks! :)
  • inetryconydot, ashleysanderswq, epineegonsmow and 23 others like this

#253951 change of script behavior

Posted by offwhite on 04 February 2013 - 06:08 PM

I have been running Retrospect 6.5 for years successfully executing away backups to different external hard drives of my work product folder on my system hard drive. I do this manually without scheduling. A very simple and straightforward process. In Retrospect it appears as though the script is described as a duplicate but in fact it would only update changed or new files. EXACTLY what I wanted to accomplish. This would only take minutes to execute, and again exactly what I wanted to accomplish.

When the process ran it would show up in Retrospect execution window as a "folder for folder" copying process.........not one with the special Retrospect backup files or icons. Just standard folder icons.

In the last week +/- the process Retrospect executes has changed. It now duplicates the entire folder, [about 23 GB]. This is killing time, and resources I do not want. I am at a loss how to edit the script back to it's prior process. I copied and pasted in a copy from the log file of one of the short run copy sessions, and below that one of the new long run process. To me the scripts appear identical but something has changed and I can't identify it or figure out how to change it.

To make matters more complicated I have a complete history of files on the external hard drive, [93 +/- GB], and only relevant or current files on still on the system hard hard drive. And the complete backup volume is now too large to replace it on my system hard drive and create a new backup file set up from scratch. I simply do not have a big enough hard drive.

Can someone help me PLEASE get back to where I was? I would so appreciate it!!


+ Duplicate using W3D Passport J at 1/7/2013 5:35 PM
To volume W3D on Passport 2 (J:)...

- 1/7/2013 5:35:03 PM: Copying W3D on DATA (D:)
1/7/2013 5:37:11 PM: Comparing W3D on Passport 2 (J:)
1/7/2013 5:37:18 PM: Execution completed successfully
Completed: 71 files, 329.4 MB
Performance: 323.9 MB/minute (171.8 copy, 3293.2 compare)
Duration: 00:02:14 (00:00:12 idle/loading/preparing)


+ Retrospect Express version 6.5.342
Launched at 2/4/2013 8:00 AM
+ Retrospect Driver Update, version 4.7.103
+ Duplicate using W3D Passport J at 2/4/2013 8:19 AM
To volume W3D on Passport 2 (J:)...

- 2/4/2013 8:19:31 AM: Copying w3d on DATA (D:)
2/4/2013 9:03:37 AM: Comparing W3D on Passport 2 (J:)
2/4/2013 9:40:41 AM: Execution completed successfully
Completed: 13085 files, 23.5 GB
Performance: 595.2 MB/minute (550.7 copy, 647.8 compare)
Duration: 01:21:09 (00:00:31 idle/loading/preparing)

Attached Thumbnails

  • new copying screen shot.png

  • inetryconydot, beatsxlpmvg, aallelfTwemy and 23 others like this

#253155 Backups failing - can not access backup set

Posted by johngsteel on 29 November 2012 - 10:38 PM

I am new to Retrospect. My client has it installed, and the backups have been failing for months. Bad news! I know Veritas Netbackup Enterprise and other comparable solutions.

There is a backup schedule, but the backups are unable to find a backup set. What is that? How do I fix this issue?
  • inetryconydot, JkaiQjcv, veloguvqxx and 23 others like this

#119824 First Access Password Amnesia

Posted by finalgor on 15 August 2010 - 05:19 PM


Please help to make the a client running on Linux Mint remember the first access password between reboots.

A check with "/usr/local/dantz/client/rcl status" returns "Retrospect client is not running". But "/usr/local/dantz/client/rcl start" exists in my "/etc/rc.local" file (last line before "exit 0", not commented out).

Runing that command manually it returns "First access password not set, use retroclient -setpass".

After setting the password, backup works fine, but after a reboot it needs to be set again. The password had been set during install as well as manually several times. I tried a short one with only 9 letters (no numbers, umlauts, etc) -- no luck.

A run of "/usr/local/dantz/client/rpm-post-install.sh" didn't fix it either.

Retrospect client is v 7.6.100, runs on Linux Mint 9, Kernel 2.6.32-23-generic, GNOME 2.30.2

Now I am lost as to what to do to make this password stick. Being new to Linux, I might just overlook something very basic?

Thanks for reading,
  • inetryconydot, asdfgt25f, Pallensuets and 23 others like this

#254460 First time setup. Mixed Windows and Mac

Posted by Bekks on 20 March 2013 - 09:33 AM

I'm about to build a backup system for my company and is thinking about using Retrospect for this. I have som questions on which licenses i should buy.

I have a Windows Server that I want all the backupdata to be stored on, and I have ~5 Mac OS X Servers that I want to back up.
Is this the correct licenses that I need ?
1x Retrospect Single Server app unlimited desktop/laptop clients, WIN 8
5x Retrospect Desktop app 5 desktop/laptop clients, MAC 10
  • inetryconydot, Farlayess, epineegonsmow and 22 others like this

#256515 Do I need multiple media sets?

Posted by anield on 02 October 2013 - 08:05 PM

From the docs:


Retrospect uses an archival method of backup that ensures backed up files are not deleted or written over until you request it. That way, they stay on the backup media indefinitely. For example, if you have been working on a particular document over a period of time, Retrospect backs up a different version of the document each time you back up. If necessary, Retrospect lets you retrieve a previous version of the file from any point in time it was backed up.


We are using NAS as the backup device, and the NAS is sync'd to a second NAS on another physical site.

We also do a monthly full backup archive to tape.


As the NAS is synced off site we should only need one media set?


Adding media sets increases the disk space used.


Is there any need/point/advantage in having more than one media set (e.g. multiple daily or weekly media) for the backup?



  • inetryconydot, Grewhr, FloaroSeavire and 21 others like this

#256446 Strategy for taking tapes home every friday

Posted by Mang on 24 September 2013 - 03:17 AM

Thoroughly confused on this for some reason, I'm sure I'm just not thinking about it correcty.


My client, running version 6 would like to tape the Raid attached to their xserve.   They have two sets of tapes for their library each with 6 tapes and 1 cleaning tape.  They want to take tapes offsite each friday.  The have 2 sets of tapes.


So, I set up one backup set with M-Th as normal and Fri as recycle.  I told them to swap out the tapes on Friday morning.  That night the full runs on the new set and the following M-Th gets all the changed data.  The cycle repeats next Friday.


Last Friday the Full ran no problem, but tonight (Monday) the Normal backup stopped, looking for a tape name that does not exist .  I thought Retrospect would erase the tapes as necessary? 


Maybe I need two backup sets?

Does the client need to erase the tapes after loading the new set on Friday?





  • inetryconydot, aallelfTwemy, Crenonaannony and 21 others like this

#253511 Create new backup set the first of each month

Posted by cphillips on 28 December 2012 - 07:12 PM

I did a search and either wasnt using the correct keywords or it hasnt been addressed before. I also want to apologize if this is an easy answer as I recently inherited this system, and know virtually little of the backup process currently in use.

I want to be able to create a new backup set that runs the first of every month and have the backup set labeled with the mm-yy. Then the first of next month create a new backup set with the previous months data, but keep in its entirety the previous backup as well. This way I will have 12 total backups after a years time. Right now I have my newly made script set to run on 1/1/2013 at 4am. Repeat 1 months on the 1st. And the action is set as New Backup Set. Will this work? If it matters, we are still running v7.6.123.
  • x509, inetryconydot, veloguvqxx and 21 others like this

#256965 Consolidating a media set from multiple volumes

Posted by dreimiller on 20 November 2013 - 05:49 PM

I inherited the management of two labs back in April that are being backed up by Retrospect. I'm wasn't at all familiar with Retrospect but I have been able to figure out what I needed to know so far. There are two 6TB RAIDs connected to the Retrospect MacMini server, one for each of the two labs that I manage. The RAID for my faculty lab has been in use for a while, the other RAID is new and had not yet been set up for the student lab.


The FacultyRAID for the faculty lab filled up in June as I tried to back up everything in the faculty lab, including some drives that weren't previously being backed up, before having to break down the lab completely and move it to a new building over the summer. Each of my backup scripts paused and asked for me to Choose Media when the FacultyRAID filled up. So, as a temporary quick fix I pointed them to my new, unused StudentRAID. Each of my faculty lab computer media sets now have members on both RAIDs.


I recently got around to setting up Retrospect for the student lab and created media sets for them on the new StudentRAID. The StudentRAID unexpectedly filled up this month. So I freed up some space on my FacultyRAID by moving some non-Retrospect content off of it. When my faculty backup scripts ran out of space on the StudentRAID and asked me to Choose Media I pointed them back to my FacultyRAID which now has some free space. Now each of my faculty media sets have 3 members total on the two RAIDs.


For example, faculty lab computer #1, named FacLab1, has the following listed under the Members tab of Media Sets:


Name             Location                            Space Used           Space Free        Space Total

1-FacLab1     /Volumes/FacultyRAID/         499.2 GB                  3.7 TB                4.1 TB

2-FacLab1     /Volumes/StudentRAID/        131.4 GB                  2.5 TB                2.6 TB

3-FacLab1     /Volumes/FacultyRAID/              1.7GB              109.3 GB              111 GB


The total for all three of those members is 632.2 GB but the FacultyRAID only has 422GB free so there isn't enough space to create a new FacLab1a media set on the FacultyRAID and use a Copy Backup script to copy all three members from the original media set to it in order to consolidate it all on the FacultyRAID.


My questions:


1) Is there a way to copy the 2nd and 3rd members of the original media set into the 1st member?

2) If not, is there a way to relocate the 2nd member from the StudentRAID to the FacultyRAID?

  • inetryconydot, FloaroSeavire, LesMarberry and 18 others like this

#121023 Grandfather father son

Posted by rob_gf on 28 September 2010 - 12:49 PM

I am trying to do a grandfather father son rotation in retrospect, but I can't see how to do an incremental or differential backup.

Running Retrospect 7.6 on windows 2003 Standard with 20 windows client machines.

  • inetryconydot, JkaiQjcv, DeedAlgoloHen and 18 others like this

#256134 Does retrospect 10 for Mac support run documents?

Posted by rbtfrog on 22 August 2013 - 03:43 AM

I'm converting from a PowerMac G5 running Leopard to an Intel Mac Mini running Mountain Lion.  I use Retrospect v6 on the G5, and v10 on the mini.


Wow!  Has the human interface changed!!!  It has taken some serious getting-used-to!  I'm not sure that everything new is an improvement.


One feature of v6 I used frequently was the ability to make what were called "run document"s. They were a file icon that could be double-clicked to start a retrospect script in a small progress window.


I would do a lot of work, then when I was done, close all my documents and double-click the "Save Everything" run document.  When it finished, I could shut down the Mac with confidence that I had a full backup of the work I has just done.


Does such a thing exist in v10?


Thanks for any help!

  • inetryconydot, Grewhr, Estindits and 17 others like this

#119755 rProblem restoring Outlook 2007 pst

Posted by dlmarsh55 on 12 August 2010 - 12:08 PM

I have been using EMC Retrospect Express HD backup software for about year to backup up all files on my pc including Outlook 2007. I recently reformatted my harddrive. And restored all backed up files including Outlook pst files. My restored files are missing some emails, all calendar entries and all contacts. I thought I'd be able to restore my outlook files using Retrospect. When I read Outlook documentation, it seems to imply that Outlook files should be backed up and restored using Outlook backup functions. Is that correct? How can I recover my missing files? Any help would be appreciated.
  • Priercimbigit, Chiereave, veloguvqxx and 17 others like this