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  1. Past hour
  2. Okay, this finally fixed my problem with the server not being able to locate the client (MacBook) on our LAN: 1. After uninstalling client on MacBook, I deleted ~/Library/Preferences/com.retrospect.Retrospect-Client.plist (I didn’t see any Retrospect pref file in Library/Preferences). 2. Reinstalled client on MacBook. Restarted. 3. On server>Sources, deleted MacBook and re-added it. 4. Script finally ran correctly.
  3. Yesterday
  4. Firstly I suggest using the Tick Button to check your Selector against a particular source, it will show what gets included and excluded. Secondly remember that when Retrospect takes a backup, it takes a Snapshot of the ENTIRE Target, to record it's state at that time. Thus the snapshot will show ALL the files on the target. The Session will show ONLY the files that were backed up during that particular session. This difference between a snapshot and a session catches many people out, the snapshot is a necessary part of Retrospect's Progressive Backup technique in order to be able to restore a target to the state it was in at the time of any backup. Having a comprehensive understanding of the Progressive backup process is fundamental to using Retrospect effectively. Progressive Backup & Snapshots
  5. In Retrospect 15.1.2.100 on Windows 10 1803 I tried to use a selector to exclude files/folders from backup. The source is an SMB network volume. The selector excludes all files, folders and paths starting with B (as a test) for windows, osx and linux. But in the backupset snapshot listing tree all B* files are available. Is Retrospect not able to exclude files from SMB network volume sources? Does it work only locally and from retrospect clients?
  6. ShadeTek

    Watch Folders

    Many software companies use "Watch Folders" in their software to see if any new or updated files appear in the nominated watch folder. If a file appears in a watch folder then a specific set of instructions is triggered. I am thinking this could be a useful tool for Retrospect to use to back up files as and when they appear or at specific times. This may also help increase the lifespan of the mechanics of an autoloader grinding away night after night when it doesn't have to.
  7. x509

    Error -1103 after Windows 10 April Update

    I know this is an old thread, but I wanted to post my experience. The 1803 upgrade was forced on me about 10 days ago, on my server machine and one of the LAN clients. Another client still hasn't been force-upgraded yet. I'm still on Retro 12.6.1, still need to upgrade to 15. I'm running Win 10 Pro 64 on all three systems. Since the upgrade on the server system I have run multiple Retrospect backup operations every night. I back up my C drive, which has Windows and programs installed, as well as various other drives with various kinds of data files, on different schedules. I've also run several grooming operations, optimizing for storage. No problems, no error messages, nothing out of the ordinary. x509
  8. Last week
  9. MacBook Pro client, v15.1 on client and server (freshly downloaded) Internal drive has 2 partitions, APFS (boot) and HFS+ (home directory), external USB drive has 3 HFS+ partitions At the server only the APFS volume is seen
  10. Server is on iMac running OS X 10.12.6, Retrospect ver. 15.1 Client is on Macbook running OS X 10.12.6, Retrospect client ver. 15.1 Have been able to successfully backup the client for months now, but overnight it can't be found by the server. Some strange actions by the client: suddenly the Retrospect icon has appeared in the top menu (I had it turned off), I can't turn the client on (in System Prefs) at the Macbook, etc. Reinstalled the client at the Macbook (server couldn't locate it to install), but it still acts the same and can't be found by the server. Should I completely uninstall the client and reinstall? If so, how do I do that? Thanks.
  11. Because my loader takes 16 tapes and some of my jobs have a lot more than that. I never have to totally retrieve everything from a backup set, only bits of it, hence the ability to select some of the tapes would be ideal.
  12. What would be good for me is an option to exclude certain named files and or folders from EVERY backup job that I create. This would save me having to exclude these files and folder being filtered out every time I make a script. Anyone else think this could be of use?
  13. addimoore

    Execution Incomplete - how to fix

    Thanks to everyone who contributed and tried to help. I have come to the sad conclusion that Retrospect was never intended for a casual user such as myself and I have always truly been in way over my head since the beginning. As long as everything worked, I was OK. But, whenever a glitch popped up, I was completely at the mercy of others and dependent upon them to dumb things down to my level. So, I have taken the much delayed but much needed step of uninstalling Retrospect and installing a much simpler (and free!) backup program for now (AOMEI Backupper). Again, I truly appreciate all of you and the service you provide.
  14. I have some fairly complex selectors, and editing these via the UI is somewhat cumbersome. Is there a way to export the selectors in a text format that can be edited and rearranged in a simple text editor, and then reimported? I tried the "export" function, which produces a .rxx (Retrospect Exported Selectors) file. The format is binary and doesn't start with a known file type signature.
  15. Earlier
  16. pronto

    Amount of data not equal

    Okay, in another thread I could read that a transfer snapshot script does not run in this error and it actually seems to be so. So I have a workaround but a backup software that you can't trust isn't worth a penny. Retrospect doesn't seem to care much either, because I've found threads that have been discussing this problem since version 10. Unbelievable... Thx & Bye Tom
  17. DavidHertzberg

    Amount of data not equal

    pronto, I found a thread in the recent-versions Retrospect Mac forum, ending with this post by a Retrospect Inc. employee. Copy Media Set is the Retrospect Mac equivalent of Transfer Backup Sets (this table had the terminology for the Retrospect Mac equivalents of Transfer Snapshots and Transfer Backup Sets reversed; I've just fixed it). Based on that post and preceding posts in its thread, if you are using the Recycle source Backup Set after successful transfer option (described most fully on page 372 of the Retrospect Windows 12 User's Guide) it might be a good idea to stop using it. Here's why and how to file a Support Case; Retrospect Tech Support almost certainly has someone who knows the German-language version.
  18. pronto

    Amount of data not equal

    Hi David, we are using Version 12.6.1 for Windows, the Client Version is 12.5.0, both on Windows Server 2008 R2. For transfer the backup set from disk to tape I configured a Transfer-Backup-Set script, select one disk backup set as source and antother tape backup set as destination and left the script options in default settings. This means that in the script options are 'all files' selected and in the 'Advanced Option' tab are 'all files included' and 'no exclusions' configured. The script was eexecuted as a recycling script and the target tape backup set was created new. Thx & Bye Tom
  19. DavidHertzberg

    Amount of data not equal

    pronto, First, I hate to sound like a broken phonograph record, but what numeric version of Retrospect Windows are you running, and what version of Windows and/or Linux are your "backup server" and "clients" running? Second, how are you doing "transfer data between a disk backup set and a tape backup set"? Is it with a series of Transfer Snapshots script runs (pp. 210-217 of the Retrospect Windows 15 UG), or is it with a Transfer Backup Sets script run (pp. 206-210)? If it is with a series of Transfer Snapshots script runs, is there something special about when "the entire folder Bilder_1121'" should have been transferred? Or whether, with either type of Transfer, you have a a Selector that would have prevented the transfer? Please remember, in posting examples, that most people on these Forums don't understand German—so include some English interpretation.
  20. pronto

    Amount of data not equal

    HI Community, we have now recovered a volume to determine if any data will reappear after recovery but some data is actually missing. As shown in the screenshot below, the entire folder Bilder_1121' is missing in the recovered volume. And this continous through the entire backup. This is frightening and a really serious problem.
  21. Hi Community, I transfer data between a disk backup set and a tape backup set as final destination and somehow the total amount of data on the tape backup set is not eaqual to the source backups set. There are more than 100GB data missing. I couldn't find any setting in the backup script who explains this difference like deplucation. What is going on? Thx & Bye Tom
  22. I've updated the Admin Guide with new information. - More details on recovery in tough situations - clarified GPT/MBR partitions vs BIOS/UEFI boot support - clarified my latest understanding of what boot info is saved, backed up, known to Retrospect and the DRD. LATEST: 1) It now appears that the DRD is intended to function correctly with both BIOS and UEFI boot environments. Not sure if it does. 2) Retrospect is supposed to back up the System Reserved partition (but not the System Recovery)... however... a) There's VERY little indication that this happens (I see some info in some log files) b) I don't think it actually works for BIOS boot environments Yes, this has all been reported and I'm in discussion with support. (I'm providing this info in a very timely manner because I know for myself how frustrating it is when you lack information in a disaster recovery situation!) OK, back to my normal work.
  23. DavidHertzberg

    Execution Incomplete - how to fix

    addimoore, You misunderstand; "the June 13 update" does not have anything to do with a Microsoft Windows update, but with an updated version of Retrospect Windows. Since you say you are still running Retrospect Professional 7.7.620, you might try what hevanw reports worked for him/her here, which is "disabling the 'Save space and download files as you use them' setting" plus "disabling OneDrive altogether (Unlink PC/account and then remove the entire OneDrive folder) and then linking my account again which then again downloaded all files". If that doesn't work, you may have to take the financially-painful step of upgrading to Retrospect Windows 15—plus what MrMikeH reports doing here.
  24. addimoore

    Execution Incomplete - how to fix

    Thanks so much for pointing me to that thread. In checking my Windows version more completely, I discovered that I am running Windows 10 Home, Version 1803, Installed 5/19/18 (which is exactly when Retrospect stopped working), and OS Build 17134.165. The date of my Windows update doesn't correspond to the April 2018 update or the June 13 update but hopefully I will find (and understand!) what I need in the thread you highlighted.
  25. DavidHertzberg

    Execution Incomplete - how to fix

    addimoore, There's a whole thread on this Forum related to a problem with the Windows April 2018 Update. This post, on page 4, may be a good starting point for your reading—forwards or backwards to this post. The "June 13 update" the page 4 post refers to is bug fix #7445 in Retrospect Windows 15.1.2.100, as mentioned at the top of these cumulative Release Notes.
  26. addimoore

    Execution Incomplete - how to fix

    Windows 10 - completely updated.
  27. Lennart_T

    Execution Incomplete - how to fix

    Which version of Windows are you running?
  28. I just discovered that Retrospect Professional 7.7.620 has not done it's daily backup since May 18. Here is what the log says: + Duplicate using Duplicate of Addi at 7/29/2018 11:30 PM To volume Duplicate of Addi on TOSHIBA EXT (J:)... - 7/29/2018 11:30:21 PM: Copying Addi on HP (C:) MapError: unknown Windows error 1,920 TPCFolderLoc::NextFind: UGetInode failed, \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy16\Users\Addi\AppData\Local\Microsoft\WindowsApps, osErr 1920, error -1001 MapError: unknown Windows error 1,920 TPCFolderLoc::StartFind: UGetInode failed, \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy16\Users\Addi\AppData\Local\Microsoft\WindowsApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe, osErr 1920, error -1001 Scanning incomplete, error -1103 ( write protected) 7/29/2018 11:38:31 PM: Execution incomplete I am NOT a techie - just a normal user. Can someone please help me understand what went wrong and how to fix it? Thank you very much!
  29. I've managed to deal with it (but still don't know why it's happening) by checking the "Ignore client discovery" checkbox on the Options screen of where this system is listed as a Source on the Retrospect Server. Ignore client discovery appears to be a new feature added three years ago in 12.0.0 whose only documentation I can find is a line in the Release Notes: Network New "Ignore client discovery" checkbox for preserving Client's address in certain firewall and NAT environments I have now noticed that on the client, on the Retrospect Client system preference screen, it's sometimes showing an address in the self-assigned range (169.254.x.x) as its address rather than the correct one, even as all networking functions on this client system continue to work normally so no idea where it's getting that self-assigned address. At one point over the weekend, I tried falling the client back to 14.6.0 (I tried to download 14.5.0, the version of the client the other Mac clients are running, from the Retrospect website but it throws an error) but had the same issue. So my speculation in the original post that it's related to the 15.1.0 client appears to be unfounded.
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