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  1. Today
  2. Monafly, I've now found that TightVNC has made further improvements in 2016, later than the last post in the Ars Technica thread I linked to above. The changes in TightVNC 2.8.0 were "Java Viewer: Improved compatibility with built-in server of OS X. Provided a workaround for supporting 8-bit pixel formats (and formats with less than 8 bits) that were represented incorrectly by the OS X", "Java Viewer: Improved support for OS X, added support for DockerIcon", and "Java Viewer: Fixed a crash in ZRLE decoder when decompressing data from a built-in server of OS X". Note that TightVNC 2.8.0 is "limited release, Java Viewer only". So it looks as if TightVNC might be back in the ballgame. IMHO it'd be worth trying first, since it doesn't require installing a server on macOS—which RealVNC would. If it doesn't work, then there's always RealVNC. This page says of TightVNC "Since the release of UltraVNC the development activities of this version seem to have slowed down somewhat." UltraVNC is here, and says "Its embedded Java Viewer allows you to connect (and make File transfers) from a simple Web Browser on any system supporting Java (Linux, Mac OS...) to an Ultra VNC server." However that sounds as if you might have to install an UltraVNC server on the Mac running the Console, which doesn't appear to be possible.
  3. Yesterday
  4. Monafly, You're not talking in this thread about Mac controlling Win, but about Win controlling Mac—which is a different story. All I know is that this Ars Technica Mac forum thread, which I found by using the Ars Forums search facility, said that Windows-client controllers that actually use the VNC protocol—read the fourth paragraph in the WP article—didn't seem to work well. The post that ended the thread recommended RealVNC, which actually uses the RFB protocol with some tweaks, as the best non-Internet-dependent application for Win controlling Mac. I have neither experience using RealVNC, nor do I own stock in the RealVNC company, so YMMV. See also this (German-based) web page, which is a reference in the WP article.
  5. Last week
  6. Why specifically RealVNC as opposed to a VNC? I'm not super familiar with all the flavors of VNC but have had good luck (Mac controlling Win) with Chicken of the VNC.
  7. Disaster Recovery with Static IPs

    Using Advanced Search in the Forums, I found this July 2011 post in a thread on the subject. The purpose of its functioning seems different from what rfajman proposes in the post directly above in this thread, but I'm a Retrospect Mac administrator and don't understand much of it. Note that, in the thread containing the post I linked to, c407ef61-f768-4172-acf2-0d58768780b0 was still going by the "handle" ehunternrl. If rfajman wants to file a Support Case for this product suggestion, here is why and how to do it.
  8. Driver loading in Disaster Recovery

    rfajman would have done well to have looked at this Knowledge Base article, and also at this one. It is unfortunate that Retrospect Inc. didn't either incorporate the material from those articles into pages 329-332 of the Retrospect Windows 12 User's Guide, or put links to those articles into the UG. IMHO it is becoming a bad habit of the august documentation committee, which the head of Retrospect Tech Support has stated doesn't include anyone from his department, to create Knowledge Base articles filling in gaps in the UGs without attempting to update the UGs. This thread in the Retrospect Mac 9+ forum shows, in its second post, that the august documentation committee has done even worse things recently.
  9. Restore from Cloud Backup

    kevin@premiercb.com might do well to read this Knowledge Base article. Although it deals with restoring from Amazon Glacier instead of Google Cloud Nearline, it may have some relevance—since it deals with the same -1107 error. I don't know what the Google Cloud (which is supposedly compatible with AWS S3) Nearline equivalent of Amazon Glacier's "perform 'Initiate Restore' on that set" is, but I'll bet Google Tech Support does know. If he can get Retrospect Tech Support to talk to him, either because he is within the free 30/45 days of purchasing/trialing Retrospect Mac 14 or has paid for ASM, they may know too and be willing to tell him—or at least be willing to post an answer in this thread if he asks them to.
  10. Restore from Cloud Backup

    Hope this helps. I have attached a log and hopefully the following error helps. Here is part of the error: !Trouble reading: "5-Cloud Media Set" (302979821), error -1107 (read fault) !Error retrieving file: /Library/Application Support/Retrospect/RtrExec.dir/Exec/State/RtrPriv.Dat 1/10/18 2:05:35 AM (0), error -1 (unknown) State information not restored, can't access Snapshot 1/15/18 3:29:14 PM: 9 execution errors Duration: 00:00:48 (00:00:30 idle/loading/preparing) operations_log.utx
  11. Restore from Cloud Backup

    It would probably help if you posted the log from the restore attempt. At the very least the error message and other relevant information.
  12. I have my backup going directly to google cloud nearline storage, we very rarely need to gather documents from the backup. The problem is I would now like to get a document and every time I try to go to the backup and restore, it gives me an error and will not restore. The backup does go thru without any errors and all the files seems to be there for me to restore. Any help is greatly appreciated. Thank you. Kevin
  13. The process for loading drivers in Disaster Recovery could be a little better explained. I didn't see a statement that the drivers have to be 32 bit. It makes sense in hindsight, but all my PCs run 64-bit Windows now, so I didn't think of it at first.
  14. I don't see any evidence that this has been resolved. I have a small local Ethernet with no DHCP server and static IP addresses. I found the instructions (from a Google search, not a search on the Retrospect web site) for setting the IP address. But why isn't there an option on the Disaster Recovery disk menu for doing that? I put this command file into the root directory of the DR disk: netsh interface ip set address Ethernet static %1 255.255.255.0 netsh interface ip show address Then, after booting from the DR disk, I can shift-click on the local restore option in the menu, which gives me a command prompt from WinPE. Then I can say ipaddr <IP address> Then I exit from the command window, which then goes into local restore. I click on Back to return to the menu so that I can do a client restore. This does not seem to me like something that would be difficult to include on the menu. After all, Retrospect supports clients with static IP addresses, so DR should too. At the very least, the above process should be documented in the Retrospect manual.
  15. Disaster Recovery Disk Method

    Are you running a version of Bootcamp on the Mac Mini that is compatible with Windows Vista? From what I have read Apple started to drop support for Windows Vista with version 3.2 and dropped it completely by version 4.
  16. Disaster Recovery Disk Method

    Well, I'm a couple of stages on, but not quite there yet! Retrospect support had suggested uninstalling and re-installing to try and resolve why I couldn't create a DRD using Retrospect Server. I was wary of this as I don't want to spend ages re-creating all my Scripts etc. so I temporarily installed Retrospect Server And Windows ADK on another PC - using this I was able to create a Disaster Recovery USB Drive. I successfully booted the target PC (actually a Mac Mini running Bootcamp) with it and ran a Restore as a client from the Disaster Recovery Wizard. However, once completed, when I go Back to attempts the Adjust Drivers to new hardware step it reports that no valid OS can be found. The backup set is from a client running Vista. This led me to wonder initially if I had missed the point in how the DRD is created, hence my question above, but it seems I have done it the right way. So I now I have to figure out why it can't find the Vista OS in the restored system.
  17. Disaster Recovery Disk Method

    scstock, How does this thread relate to your previous thread on the subject of creating a Disaster Recovery Disk? Were you previously trying to create it on the client PC, or on the Backup Server? And please let us know if what Scillonian said above works for you.
  18. Not "a VNC", specifically RealVNC. You could also consider Chrome Remote Desktop, which was mentioned in an Ars Mac forum discussion of Internet remote viewing solutions. But the preceding post there mentions TeamViewer, so you might also want to avoid the Internet complications mentioned for that here.
  19. Earlier
  20. I had a reply six months ago from Jeff of Retrospect Tech Support that a Retrospect Windows UI overhaul is pending, but derek500 should not expect it in the near future. As covered in this Product Suggestions—Windows forums thread, there seem to be three basic approaches to work around the Windows security features in order to add a Console capability to Retrospect Windows: [1] Use the inter-process communications capabilities that were built into Retrospect Windows, and which Don Lee—under his former "handle" of iCompute—used when he got a Retrospect Mac Console to sort-of communicate with Retrospect.exe in Windows. However, as I stated in this post in the Suggestions thread, that may mean that the Retrospect Windows Console would have to run on a separate machine from Retrospect.exe—which might not be a substantial problem for administrators such as derek500. [2] Use the approach that is used in a Retrospect Inc. product that I can only refer to on these forums as R. V., but which we are all free to read about here. However I pointed out in this post in the Suggestions thread that that particular work-around seems to require the equivalent of the current Retrospect.exe in Windows to run within a virtual machine manager. Based on a reply I got from Retrospect Tech Support, that work-around would mean that there could be no non-virtual-machine "clients", because "Retrospect Client is not a concept that exists [my emphasis] with the R. V. [my elision of the product name] ecosystem". [3] Use the approach that is used in a competing client-server backup product for Macintosh, which does seem to have a fully-interactive Console equivalent. However I pointed out in this post in the Suggestions thread that that particular work-around would seem to require giving Retrospect.exe in Windows a Web server capability, which sounds like it would be a substantial amount of work.
  21. In this respect there is no difference between 12.5 and 12.6.
  22. Thanks to both of you for your replies. The only solution I see at this time is to leave the console open and never log off but I don't like the idea of leaving disconnected RDP sessions. We will consider our options for now. We are running 12.5 - is 12.6 any different?
  23. So, no Windows console. That explains why I couldn't find out anything about that. I will investigate other options, such as a VNC to control the console running on the same Mac as the engine is on. It may be possible to install the Mac engine close enough to the Windows machine to use a KVM or some such. Thanks for the suggestions. I'll post back after we've evaluated options and have decided on a course of action.
  24. derek500, To understand the situation prior to 5 September 2017, you should first read the paragraph after the bulleted items in this section of the old Wikipedia article and also read the second bulleted item in this section directly following it. Since I started writing this post, Scillonian has posted summarizing the second sentence in the first paragraph—but not the rest of the paragraph outlining the workarounds. Next, if you are fortunate enough to have Retrospect Windows 12.5, you should read the entirety of this post in the Retrospect Windows Professional Forum. Be sure to read the quoted explanation from Jeff of Retrospect Tech Support, since the "short explanation available to the user to explain what is going on, and how to use the dashboard" did not in fact "make it in" to the 12.5 revision of the "What's New" chapter of the Retrospect Windows 12 User's Guide. I waver between two explanations for why the august committee at Retrospect Inc.—which the head of Tech Support has previously informed us does not include anyone from his department—failed to include the "short explanation": [1] They were too rushed to get an explanation from Jeff. [2] They were too ashamed of having taken 3 years to fix the bug. Finally, if you can't install Retrospect Windows 12.5 or 12.6 and/or you are curious, you should read the rest of the thread that precedes the Forums post I linked to in the first sentence of the second paragraph of this post. DovidBenAvraham, who did the massive expansion of the Wikipedia article over two years and was forced to participate in its later drastic pruning, read that thread before summarizing it in the first of the two WP paragraphs linked to in the first paragraph of this post, so maybe you don't need to. If you do, it will help to know that Don Lee was still using the "handle" iCompute when he started the Forums thread—and that mbennett was still using the "handle" ProFromGrover when he contributed to it.
  25. On the Windows platform Retrospect is a monolithic application. The reason for the behaviour you have observed is because of security features that were introduced with Windows 7. In short the restrictions are that any application that is automatically launched in not able to interact directly with a user, even if it was launched as that user. For Retrospect to Work on Windows the same way it does on Mac will [apparently] require a substantial rewrite. There have been hints in the past from Retrospect staff that they thinking about doing this, maybe, one day but that is about it for now.
  26. Disaster Recovery Disk Method

    You only need to create the Disaster Recovery Disk on the Backup Server. If you have a valid Disaster Recovery license on the Backup Server the functionality will be added to the Disaster Recovery Disk. When you boot the Client from the Disaster Recovery Disk the Dissimilar Hardware Restore will be available.
  27. I recently migrated from Retrospect Server Mac to Retrospect Server Windows. I am running Retrospect MultiServer on a Windows Server machine that is normally logged out. I dug around and found the steps to allow Retrospect to run as a service and work while no user is logged into the computer, but I have one issue - when a backup job is running and I log into the system and open the Retrospect console, Retrospect quits and re-launches, ending any running backup jobs. How can I avoid this (besides waiting until Retrospect is idle)? I set up a 'service' user for Retrospect to run as, and when I open Retrospect it re-launches as the currently logged in user. I tried logging onto the machine as that service user but it still quits and re-launches (as the same user). Is there a way to open Retrospect without making it quit first? On the Mac version I considered the 'Engine' and 'Console' two completely separate items and you could open a Console from any computer without stopping the Engine. On the Windows version this doesn't seem to be the case. Otherwise my shift from Mac to Windows for Retrospect has been smooth. Thanks!
  28. Disaster Recovery Disk Method

    I have a basic question regarding creating a Disaster Recovery Disk in order to facilitate a Dissimilar Hardware Restore but I can't find the answer anywhere. Am I right in thinking that you need to create the Disaster Recovery Disk on the client PC, rather than the Server? If so that would mean installing the full version of Retrospect, and Windows ADK - not just the Client software - on each client machine, if only temporarily.
  29. If barup thinks this is a feature that should be added to Retrospect, here is why and how to submit a Support Case. If barup would be satisfied with seeing the date a file was last updated, as a clue to which member of the archive Media Set it is on, it appears—contrary to what I said in my previous post in this thread—that he/she must do it via the user-initiated Restore facility described on page 75 of the Retrospect Mac 14 User's Guide. To be sure he/she is accessing the Catalog File for the archive, he/she must do this by accessing System Preferences->Retrospect->History—so as to see the name of the Media Set—before clicking the lock icon and entering the password and then clicking the Restore button for that Media Set. What concerns me is the reason barup would think this feature is needed. For no more than about US$55, one can buy a hub with 7 ports on which to attach USB3 external drives, which would allow barup to simultaneously attach 56TB of storage for 8TB-disk Members of the archive Media Set. If barup has more than 7 Members in his archive Media Set, IMHO he/she should be considering using LTO-8 tape instead of disk. Assuming the price of an LTO-8 tape drive soon drops from its current US$3000 down to the US$2000 price for previous-generation LTO drives, while the price of a good 8TB USB3 disk drive stays around US$300, the cost crossover point will soon be around 8 Members. Of course using a tape drive for a Restore would require someone to feed the tapes in succession into the drive, but the tradeoff is that tapes are generally assumed to have a longer lifetime than seldom-used disk drives. As an experiment, a couple of years ago I successfully restored some files from a 12-year-old set of DDS tapes (colloquially known as DAT tapes from their Digital Audio Tape ancestor) ; the tapes had been kept under ideal conditions in a bank safe deposit box, but the DDS drive that read the tapes had been sitting on my shelf for about 12 years. The uncompressed capacity of an LTO-8 tape is 12 TB.
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